Yale Medicine Telehealth is at the forefront of innovative and convenient ways for you to connect with your doctor using your tablet, mobile phone, or computer. Your referring physician is also able to communicate directly with Yale Medicine specialists and remotely share images, electronic medical records, and other tools to help examine, diagnose, and treat you, as well as provide you with continuous follow-up care for your medical condition.
From video visits to remote patient monitoring, we are excited to provide specialty health care to our patients in the ways that are most convenient for them. Telehealth programs have grown nationwide, especially during the COVID-19 pandemic, and we plan continued expansion of Yale Medicine’s telehealth service offerings.
This technology is available to you if your provider determines that video visits are recommended for your care. All you need is a computer, laptop, or smart device, an active MyChart account, and the MyChart app and Zoom app downloaded onto your device.
Video Visit Quick Guide PDF
View the telehealth appointment quick guide from MyChart as a downloadable PDF.
Video Visit Website Quick Guide
If you're using a mobile device, it may be easier to use this web version of the telehealth guide.
Second Opinion Program
Yale Medicine offers a second opinion program using PinnacleCare, a confidential health care advisor service that can coordinate second opinion appointments using your mobile phone, tablet, or computer.
Yale Medicine has an Enhanced Referral and eConsult initiative to improve communication and care coordination between primary care providers and specialists. This platform helps medical providers exchange information more easily to better manage care for their patients.
Remote Patient Monitoring (RPM)
RPM is the sharing of medical information outside of traditional health care settings. RPM uses technology to collect medical and other forms of health data from you as our patient and electronically transmit that information securely to your provider for monitoring, assessment, and recommendations. Yale Medicine is on the forefront of offering these types of programs to help you better engage in your health care.
Other Telehealth Programs
In collaboration with Yale New Haven Hospital, Yale Medicine’s TeleStroke program uses video and image-sharing telecommunications, to provide remote neurologic expertise when patients present with acute stroke symptoms at an affiliated hospital. Yale Medicine stroke specialists can examine patients at remote hospitals and recommend a plan of care.
InSight Tele-ICU offers virtual physician consultations with Yale Medicine specialists for patients who are in intensive critical care units at hospitals throughout Connecticut.
Do you have questions about telehealth? See the answers to some frequently asked questions about telehealth.